Jackson Hole Community Counseling Center

(307) 733-2046 phone
(307) 733-6289 fax

OFFICE HOURS
Monday-Thursday 8am – 7pm
Friday 8am – 5pm
Walk-in Crisis Monday-Friday 8am – 5pm

Mountain House

(307) 732-1161 phone
(307) 732-1191 fax

MOUNTAIN HOUSE DROP IN HOURS
9am – 4pm daily except Wednesday: 1pm-4pm

Mountain House is currently closed due to Covid-19.

Location

640 East Broadway
PO Box 1868
Jackson, WY 83001

In Jackson, drive east past the square. Half a mile down, pass the hospital on the left. 640 E. Broadway is a brown building on the right just after the hospital.

Call 307-733-2046 to schedule an appointment. If you are in crisis, we will ask you to speak with a therapist right away.

Please feel free to contact us through the website for general questions. Please do NOT contact us through the website for appointments or enrollment. The site is not monitored on a regular basis and is not intended to be utilized for providing private health information. Thank you!

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.
How it Works

Your first visit is called an Intake/Assessment: a counselor will ask you a series of questions about your personal history and circumstances so that we can assign you a therapist to meet your needs.  Once assigned, your therapist will call to arrange your first counseling appointment.

Walk-Ins

Clients can come to JHCCC on intake days (please call for current schedule) from 9:00-2:00pm without an appointment to register for services and have a compatible therapist assigned to them.

What to Bring

Bring your driver’s license, insurance/Medicaid/Medicare card (if applicable), and proof of income with you to your first appointment. Your proof of income can be a copy of your pay stub, first page of your tax return showing adjusted gross income, or W-2. You will be charged our full standard fee until an application for the sliding scale fee is completed and proof of income is provided.

Parents

You will be asked to sign a consent form. Any custody papers/issues must be disclosed.

Confidentiality and Privacy

We value your privacy and are bound to it by law. We do not disclose client names, appointment times, or any other information without written authorization from you, except in certain situations required by law.

Cancellations

You must cancel your appointment more than 24 hours prior to your scheduled appointment time. If you cancel within 24 hours of your appointment, or have 3 or more times that you no show for a scheduled appointment, you may lose the privilege of the same time slot and it could result in a reset in requested fee adjustments.

Counseling Fees

Our standard fee is $175 hourly for therapy. We can bill private insurance, Medicaid and Medicare (see below). Payment is due at the time of your appointment.

Sliding Scale Fees:  Our hourly fees are based on your ability to pay. Ask to apply for fees based on your gross household annual income.

Please provide proof of income (pay stub, tax return, or W-2) to be eligible for this program.

Insurance: Your insurance policy may cover some mental health services. We bill insurance at our full rates. You may be required to pay an insurance deductible and/or co-payment, depending on your policy. If you are on a sliding scale fee, deductibles, co-payments, and services not covered by third-party payments will not exceed your sliding scale fee.

Change of insurance: It is your obligation to inform the receptionist if you have insurance that you wish to use for billing and when there are changes to your insurance status.

Medicaid or Medicare: If you are covered by Medicaid or Medicare, you will not be charged a copayment but may be charged on the sliding fee scale, for services not covered by those programs. The Children’s Healthcare Insurance Program (CHIP) under Medicaid requires a co-pay that you are responsible for.

Preauthorization: If your health insurance requires pre-authorization for services, it is your responsibility to coordinate this with your insurance company. If preauthorization is pending and you are on a sliding scale fee, we will charge you the full sliding scale fee until all preauthorization requirements are satisfied.

Third party contracts (DFS, DVR, EAP, etc.): Until verification is received, you will be responsible for the standard fee or your sliding scale fee.

Payment for minors: Parents are responsible for fees associated with treatment of their children. The parent or guardian signing the document will be considered the responsible party unless court documents are producted within 10 days of service indicating otherwise.

Group therapy is charged at half the individual therapy hourly rate.

Medication Management Services from a Medical Prescriber are a maximum of $100 if you are on a sliding scale fee.

Evaluation and court-ordered assessments are not subject to SSF rates and may cost more. Ask for more information about these rates.

Overdue accounts may be sent to a collection agency.